DoBC Health Authority Survey 2023

The annual Doctors of BC Health Authority Engagement survey measures year-over year change in our physician engagement to improve our workplace and patient care. Key insights are used for practical improvements by our CEO, MSA/PASS, and Doctors of BC.

Open until Wednesday, October 11 at Midnight

How to answer the survey (anonymous):

Step 1: Click on the e-mail invitation sent to your e-mail on Sept 12 from surveys@doctorsofbc.ca to answer.
- Or e-mail surveys@doctorsofbc.ca to have a link resent to you. (A universal link is not available for this survey.)

Step 2: After completing the survey, enter here to win coffee for your department!>
- PHC medical departments with the top survey response rate will win a gift card to Elysian Coffee! First place receives $100, second $75 and third $50. Enter your name and dept only (physicians only).

How are we doing? Goal: 250+ responses by Oct 11

PHC physician survey responses to Oct 4, 2023:

What kind of questions are asked?

Nine engagement questions regarding physical and psychological health and safety, and three open-ended questions specific to:

Your priorities and resourcing needs at your local facility/hospital
Your experiences with physical and/or psychological incidents at work
Challenges you face regarding work/life balance

Dr. Dan Kalla: Why take this survey?

“This is not just another survey or an exercise in organizational compliance. We intend to use the results of the survey to trigger tangible steps that will hopefully lead to meaningful and measurable improvements in your working environment.”

“Please invest ten minutes or less of your time (it only took me seven) to complete the survey and help us improve the working environment for the whole staff and all of our patients.”

Dan Kalla, Senior Medical Director, Medical Affairs and Physician Engagement, Providence Health Care

Dan Kalla's full Letter to Medical Staff

Dear Colleagues,

By now, you’ve all received an invitation to participate in the annual Doctors of BC Health Authority Engagement Survey.

It’s an opportunity for you to share your perspective on your own level of safety, satisfaction, and engagement while working at PHC. It serves as a vital pulse check for physicians as well as the organization, and it will provide invaluable data to help us improve, together.

Understandably, many of you have survey fatigue but there is strength in numbers. This survey is a vital step to facilitate open and honest dialogue between physicians, Doctors of BC, and PHC leadership to help shape an equitable healthcare system in which you feel valued and heard.

Previous surveys have led to the investment of funds and resources into strengthening physician engagement and focusing on wellness-related issues.

Progress has already been made, including to name a few specific examples, the imminent introduction of mPOSH (medical provider occupational health and safety), Schwartz Rounds, and the forthcoming hiring of a medical staff occupational health officer.

In last year’s survey, participants highlighted a need for greater transparency in decision-making and communicating. Our CEO and senior leaders are already taking action to increase communications and transparency as well as physician involvement. There’s more work to do, but we are trending in the right direction.

This is not just another survey or an exercise in organizational compliance. We intend to use the results of the survey to trigger tangible steps that will hopefully lead to meaningful and measurable improvements in your working environment.

But to accomplish that, we need to hear from all the stakeholders.

In other words, from you!

You should have already received an individual link via email from the Doctor of BC to access the survey with the subject line: “Doctors of BC Health Authority Engagement Survey 2023”.

The survey will be open for 30 days.

Please invest ten minutes or less of your time (it only took me seven) to complete the survey and help us improve the working environment for the whole staff and all of our patients.

Thank you in advance for your participation and for your hard work and dedication.

Best,

Dan

Dan Kalla, MD Senior Medical Director, Medical Affairs and Physician Engagement, Providence Health Care

Clinical Associate Professor, University Of British Columbia

Valuing Your feedback

Your feedback is used to help:

Doctors of BC build and focus programs and policies to effectively support physicians’ work taking place within health authorities and advocate for what you need – leveraging your feedback to create more equitable, safe, and respectful working environments.
Providence Health Care make improvements to our working environment and patient care: including to respond with practical actions to increase communication, transparency in decision making, physician input into health authority goal-setting, and support for new physician leadership and physician wellness, among other actions.

SEE MORE AT DOCTORS OF BC>

“Every physician deserves an opportunity to work in a health care environment that values their work, and provides them a safe place to practice medicine. Using this as a tool over time, hospitals and physicians can work together to make the workplace safer and improve physician wellbeing.”

– PHC Physician and Doctors of BC President-Elect, Dr Ahmer Karimuddin

“There are so many different aspects to creating this kind of organization, but one of the crucial factors is to ensure that people feel heard in an organization – that they feel that their voice matters. I know we don’t always get this right, but this survey is one of the ways in which we try to achieve this.”

– Fiona Dalton, PHC CEO

PHC Med Staff